Parent & Student Terms of Service

Version 1.0 · Last Updated: June 23, 2026

These Terms of Service apply to parents, guardians, and adult students who use Tutors Parliament to discover, connect with, or engage tutors. If you are a parent engaging a tutor on behalf of your child, you represent that you have the authority to agree to these terms on your child's behalf.

1. About Tutors Parliament

Tutors Parliament (Tutors Parliament, a proprietorship business operating from Bengaluru, Karnataka, India) is a curated tutor discovery and matching platform that helps parents and students find verified home and online tutors for personalised 1-on-1 learning.

Marketplace, not a school. We are not a school, coaching institute, or educational institution. We do not create curriculum, deliver lessons, or employ tutors. Tutors listed on the platform are independent professionals operating their own services.

No guarantee of outcomes. We make no representation or warranty that using the platform — or engaging any tutor — will result in improved grades, admission to any institution, or any specific educational outcome. Academic results depend on many factors, including the student's own engagement and effort.

Verification limitation. We conduct a multi-step verification process for tutors at the time of onboarding, based on documents submitted by the tutor. While we take quality seriously, we cannot guarantee that every piece of information provided by a tutor is accurate. We encourage parents to conduct their own due diligence.

Verification is based on documents submitted by tutors and internal screening processes. Tutors Parliament does not perform police background checks or independently verify every credential with issuing authorities.

2. Eligibility & Account Use

You must be at least 18 years of age, or a parent/guardian acting on behalf of a minor student.
You agree to provide accurate, complete, and current information at registration and throughout your use of the platform.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You must promptly notify us at support@tutorsparliament.com of any unauthorised use of your account.

3. The Matching Process

When you submit a tutor request, we shortlist one or more tutors based on the information you provide (class, board, subject, city, preferred mode). Shortlisting may be assisted by AI-based matching tools, with final selection always involving human review and your own decision.

Tutor availability is subject to change; we do not guarantee that a specific tutor will be available at the time of your request.

Demo / trial classes are for evaluation purposes only. Conversion to ongoing tuition is entirely your decision and the tutor's agreement.

Direct engagement. Once we introduce you to a tutor, the tuition relationship is between you and the tutor directly. TP is not a party to that engagement and is not responsible for the tutor's conduct during sessions.

4. Parent Responsibilities & Child Safety

Supervision of home tuition: For home tuition involving a child under 18, a parent, guardian, or responsible adult must be present within the premises during the session. We strongly advise against leaving a minor alone with any tutor.
Online safety: For online sessions, we recommend supervising session environments for younger children, using shared/family devices where possible, and reviewing recordings if available.
Reporting concerns: Report any concern about a tutor's conduct immediately to support@tutorsparliament.com. We investigate all complaints promptly. Where a matter involves a potential criminal offence, please also report it to the relevant law enforcement authorities directly.
Non-circumvention: In consideration of the free matching service, you agree not to introduce a TP-matched tutor to third parties for paid engagements outside the platform within 12 months of the initial introduction.

5. Payments Between Parents & Tutors

Centralized payments. Tuition fees for tutors engaged through Tutors Parliament are collected through Tutors Parliament. You agree to make tuition payments via TP's designated payment channels and not directly to the tutor, so that TP can manage payouts, refunds, and service quality.
No matching fee. We do not charge parents or students a registration or matching fee for using the platform. Tuition fees are separate and are payable through TP as above.
Refunds & disputes. As TP collects tuition fees, any refund or payment dispute is handled by TP in accordance with our Refund Policy and Cancellation Policy. TP's liability is limited as set out in Section 7.

6. Reviews & Feedback

You may be invited to submit a review of your tutoring experience. Reviews must be honest, factual, and based on your genuine experience. Defamatory, false, or malicious reviews violate our guidelines and may be removed. We publish reviews to help other parents make informed decisions and do not edit reviews for content, but reserve the right to remove reviews that violate these guidelines or applicable law.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Tutors Parliament's aggregate liability to you — in respect of any claim arising out of or relating to the platform — shall not exceed Rs 5,000 (Rupees Five Thousand) or the value of any fees paid directly to TP, whichever is lower.

TP is not liable for: (a) the conduct, acts, or omissions of any tutor; (b) any educational outcome or result; (c) any harm resulting from in-person or online tuition sessions; or (d) any indirect or consequential loss.

Nothing in this clause limits TP's liability for death or personal injury caused by TP's own negligence, or for fraud or wilful misconduct.

8. Governing Law & Disputes

These Terms are governed by the laws of India.

Consumer grievances. If you have a complaint, please first contact our Grievance Officer at grievance@tutorsparliament.com. We commit to acknowledging your complaint within 48 hours and providing a substantive response within 14 business days.

Nothing in these Terms limits your right to approach the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

Courts in Bengaluru, Karnataka shall have jurisdiction over disputes not resolved through the above process.

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